Social Housing
Scalable legionella control and water hygiene programmes for social housing providers across London.
Social housing providers manage hundreds — sometimes thousands — of water systems across estates, tower blocks, and sheltered housing schemes. A single tenant complaint, a positive legionella sample, or a confirmed case of Legionnaires' disease can trigger massive remediation programmes, regulatory scrutiny, and media attention. Proactive, systematic water safety management at scale is the only way to stay ahead of risk.
Why This Matters
- •Housing associations are duty holders under ACOP L8 for all communal water systems
- •One incident can trigger estate-wide remediation costing hundreds of thousands of pounds
- •Tenants in social housing often include vulnerable populations at higher risk
- •The Housing Ombudsman and Regulator of Social Housing expect robust water safety management
- •Bulk procurement of water treatment services delivers significant cost savings
Compliance Requirements
- ✓Legionella risk assessments for all communal water systems
- ✓Regular monitoring programmes across all sites and estates
- ✓Annual water tank cleaning and inspection for communal tanks
- ✓Void property management protocols for water safety
- ✓Centralised reporting and compliance dashboards for governance
Common Issues We Find
- •Communal water systems in tower blocks with multiple risers and distribution points
- •Void properties with stagnant water systems awaiting re-let
- •Ageing infrastructure with corroded tanks, dead legs, and poor insulation
- •Inconsistent standards across properties acquired from different sources
- •Legacy asbestos-cement tanks requiring specialist removal and replacement
What We Provide
- ✓Portfolio-wide legionella risk assessment programmes
- ✓Scalable monitoring and sampling across multiple sites
- ✓Bulk water tank cleaning with centralised scheduling and reporting
- ✓Void property flushing and recommissioning services
- ✓Centralised compliance reporting for board-level governance
- ✓Emergency response teams for contamination incidents
Frequently Asked Questions
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