Care Homes

Protect vulnerable residents and your CQC registration with specialist legionella control for care homes.

Care homes face some of the highest legionella risks of any building type. Elderly and immunocompromised residents are significantly more vulnerable to Legionnaires' disease, and CQC inspectors actively check legionella compliance during inspections. An outbreak in a care home can be fatal for residents and catastrophic for the business — resulting in enforcement action, prosecution, and permanent reputational damage.

Why This Matters

  • Elderly residents are 5–10 times more likely to contract Legionnaires' disease than the general population
  • CQC inspectors routinely check legionella risk assessments and water management records during inspections
  • A single confirmed case triggers HSE investigation, potential prosecution, and media coverage
  • Registered managers carry personal legal liability for water safety failures
  • Insurance claims and civil litigation from affected families can be financially devastating

Compliance Requirements

  • Written legionella risk assessment reviewed at least every two years
  • Monthly temperature monitoring at sentinel outlets
  • Quarterly legionella sampling of water systems
  • Weekly flushing of infrequently used outlets
  • Annual water tank inspection and cleaning
  • Documented training for all staff involved in water management

Common Issues We Find

  • Underused en-suite bathrooms creating stagnation risks in unoccupied rooms
  • Complex hot water systems with multiple calorifiers and distribution loops
  • Residents adjusting thermostatic mixing valves below safe temperatures
  • Inadequate record-keeping making CQC compliance difficult to demonstrate
  • Legacy pipework with dead legs from previous building modifications

What We Provide

  • Comprehensive legionella risk assessments tailored to care home environments
  • Monthly temperature monitoring and quarterly sampling programmes
  • Water tank cleaning and inspection with full certification
  • Emergency chlorination and remediation if contamination is detected
  • CQC-ready documentation and compliance reporting
  • Staff awareness training on water safety procedures

Frequently Asked Questions

Ready to Book Your Water Treatment in London?

Get a free, no-obligation quote from our London-based water hygiene team.

Get a Free Quote